Call Global Solutions is Telecommunications marketplace. CGS leverages it's strategic industry partnerships to bring consumers the most comprehensive solutions at the most affordable cost. With access to over 100 traditional and Cloud based carriers there is virtually nothing CGS can’t handle in the telecom work environment.
CGS specializes in Auditing, Consulting, Implementing and Managing our customer's telecommunication services, and all are offered 100% free to our customers. Regardless if you are looking for Traditional or Cloud based solutions we can help. With our network of carriers and providers across the US, CGS will help you find the right solution for your organization.
Even if you do not know what you need or where to begin CGS is here to help. Just give us a call and ask at 888-747-7003.

Latest News

InContact, Inc., a NICE company (NASDAQ: NICE), the leading provider of cloud contact center software and workforce optimization tools, will receive the 2016 North American Award for Market Leadership in the Hosted/Cloud Automatic Call Distribution (ACD) and Workforce Optimization (WFO) markets at the Frost & Sullivan Excellence in Best Practices Awards Gala on January 11, 2017.

AireSpring (@airespring,, an award-winning provider of cloud contact center solutions, has been chosen by CIOReview ( as one of the 20 Most Promising Contact Center Solution Providers for 2015.

Genesys agreed to buy Interactive Intelligence for about $1.4 billion as it looks to build scale in the face of fierce competition in the contact center and workforce optimization (WFO) markets. The $60.50 per share offer is at a 36 percent premium to Interactive Intelligence’s close on July 28, a day before the company reported it was considering strategic alternatives.

Genesys acquiring Interactive Intelligence should not come as a surprise as the space is undergoing massive transformation across three areas:

Increased confidence in the promises of SD-WAN technology will drive market revenue to US$6 billion in 2020, according to IDC. Its recent survey of more than 600 companies in nine countries – including Japan, China, India and Australia – found that 70% plan to adopt SD-WAN in the next 18 months.

Telecommunications company CenturyLink is upgrading its network with the acquisition of Internet backbone provider Level 3 Communications in a deal valued at $34 billion.

In the cash and stock transaction, Level 3 shareholders will get $26.50 and 1.4286 shares of CenturyLink stock for each share of Level 3 stock. At $66.50 per Level 3 share, that represents a premium of about 42% over Level 3 closing share price of $46.92 on Oct. 26. Included debt brings the deal to $34 billion, the companies said.

Windstream and EarthLink to merge in $1.1 billion transaction
Combination Creates a Stronger, More Competitive Company with Extensive National Footprint Spanning Approximately 145,000 Fiber Route Miles

Enables Expanded Products, Services and Enhanced Enterprise Solutions for Customers

Anticipated Annual Operating and Capital Expenditure Synergies of More than $125 Million Representing a Net Present Value of Approximately $900 Million, or More than $4.70 per Windstream Share and $3.85 per EarthLink Share